Sadly, I know alot of ladies buy the shoes from Torrid because 1. they are pretty but it's mainly because the shoes are 2. sold in wide width. I've heard customers say it's very hard to find wide width shoes in pretty shoe designs. So Torrid will continue to sell these low quality poorly designed shoes, the customers will continue to eat them up.
I've said it before, but please save your money and buy your shoes else where. Or wait until they are on clearance.